Don’t you hate it when a company uses false sincerity as a weapon against you in order to make a sale?
I was cold-called just now having used Kwik Fit for new tyres during the weekend. They asked about the service I received and, when I said it wasn’t good, they said “Ah well, I’ve made a note of that.” and then proceeded to tell me about their insurance offering…
Frankly, I don’t think he made a note of it and I think he said it to make a possible insurance sale… Or maybe I’m cynical?










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