Gav's View

Thanks for your email I am very concerned by your account of your visit. Mostly in the lack of basic knowledge and customer awareness of the member of staff that served you. We have over 1000 custermers each weeK, and in a week always cater for a variety of people. Food we produce is adapted and freshly made to accomadate \"free\" diets including gluten, dairy meat, etc on a regular basis. I would agree that it seems you were treated most shoddily and I\’m sorry that this was the case as we can and often do cater for coeliac\’s.

I also recieved an email from another member of your group to which I replied with the following:

We investigate all complaints, and I like you am appalled in hearing about your visit to Dig in the Ribs. So that I can persue this matter further I was wondering if it would be posible for you to take the time to give me a few more details: What time did you come in?
Where (roughly) did you sit?
Can you discribe who served you?
Did you eat in the end and if so
what did you eat?

Thanks for bringing this to my attention I would like to appologise for the unhelpfulness of my staff. At this satge I can not give any reasons or excuses for the way in which you were treated just. Sorry.

If you could also provide me with this information that would be most helpfull.
Sam Guillemard