Comments on: The Softback Preview (TSP) http://www.gavpolitics.co.uk/blog/2006/02/09/the-softback-preview-tsp/ English, Rationalist and Liberal Conservative Fri, 16 May 2008 07:51:04 +0000 http://wordpress.org/?v=2.0.1 by: Gav http://www.gavpolitics.co.uk/blog/2006/02/09/the-softback-preview-tsp/#comment-3468 Fri, 03 Mar 2006 20:35:16 +0000 http://www.gavpolitics.co.uk/blog/2006/02/09/the-softback-preview-tsp/#comment-3468 I received a phone call the other day offering me the opportunity to have a rubbish book for free if I rejoined. I asked them if the promises made in a letter I received from the CEO had yet been actioned and a manager was put onto the phone. He assured me the CEO had changed and that the Customer Services were no longer in India, but couldn't tell me either the CEO's name, the former CEO's name or, in fact, where London was in England... (that last point was a facetious comment and is in no way meant to imply that they're just lying about operating their customer services from India). I received a phone call the other day offering me the opportunity to have a rubbish book for free if I rejoined. I asked them if the promises made in a letter I received from the CEO had yet been actioned and a manager was put onto the phone.

He assured me the CEO had changed and that the Customer Services were no longer in India, but couldn’t tell me either the CEO’s name, the former CEO’s name or, in fact, where London was in England… (that last point was a facetious comment and is in no way meant to imply that they’re just lying about operating their customer services from India).

]]> by: PETER NICHOL http://www.gavpolitics.co.uk/blog/2006/02/09/the-softback-preview-tsp/#comment-3467 Fri, 03 Mar 2006 18:42:08 +0000 http://www.gavpolitics.co.uk/blog/2006/02/09/the-softback-preview-tsp/#comment-3467 Totally agree,for a mail order company their attitude towards there customers is totally appalling,as well as some of there business tactics taking the absolute pee.More available if you want to hear it.yours[not reading a tsp book] Peter N. Totally agree,for a mail order company their attitude towards there customers is totally appalling,as well as some of there business tactics taking the absolute pee.More available if you want to hear it.yours[not reading a tsp book] Peter N.

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